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EU Regulation n. 524/2013 introduced the European Commission’s online dispute resolution platform (the “ODR Platform”). Please find here some guidance to help you comply with the Regulation’s requirements.*
Online traders must:
For more information please visit the European Commission's factsheet and the EU Commission information about ADR/ODR here.
* Note: The above list is not exhaustive and is only intended for reference purposes. In case of any doubt, please seek independent legal advice.