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Managing your selling activity

Communicating with buyers and managing your listings well are important aspects of selling. You can keep track of all your items and transactions in My eBay.

Solve a problem

Enter the item number into the End my listing early , and click Continue. If you're cancelling an auction-style listing, decide whether you want to cancel any bids you've received or sell your item to the highest bidder. Then enter the reason you're ending your listing early. For auction-style listings, we send bidders an email letting them know you cancelled their bids.
Before you end a listing early, consider alternatives like such as revising the listing, or using the out-of-stock option on Good ‘Til Cancelled listings with multiple quantities. Also, be aware that there are restrictions on when you can end a listing, and you may be charged a fee.
Click My eBay at the top of any eBay page. In the left column, in the Sell section, click Active. Find the listing you want to change, and select Revise from the drop-down menu.
You can block the buyer's user ID. Go to the Block bidders or buyers from your listings page. Enter the user ID of the eBay member you wish to block in the text box, and then click Submit.
All promotions, discounts or coupons currently available to you will be listed in the All Selling section of My eBay, under Promotional Offers. Some offers will require you to click Accept in order to activate them.
Try relisting the item. Click My eBay at the top of any eBay page. In the left-hand column under Sell, click Unsold. Select Relist from the drop-down menu. In some cases, you can also set up your listing to automatically relist your item up to 3 times.

Help topics

Managing your selling activity in My eBay

Seller performance standards

We want our sellers to consistently provide service that consistently results in great buyer experiences.

About your Seller Dashboard

This tool helps you monitor how you're doing as a seller.

Managing your Donation Account

View and manage your eBay for Charity donations.

Limits on eBay sellers

Learn about the different types of selling limits and how you can establish a positive selling history.

Managing your items with eBay Toolbar

eBay Toolbar featuring Yahoo! lets you know when something important happens.

Understanding the icons in My eBay

Need help deciphering all those icons? Find out what they mean.

Listing Analytics

Find out how many buyers see, click on and buy from your listings and which ones are most and least successful.

Managing listings

Managing your listings

Track your listing's progress and make changes if needed.

Finding your listing

Follow these steps to find your listing quickly.

Lowering or removing your reserve price

Find out how to change your reserve price.

Saving a draft of an unfinished listing

If you want to complete your listing later, you can save it as a draft.

Changing your listing

You can make changes to a listing in certain situations.

Ending a listing early

In some circumstances, you can end a listing early.

Managing buyers

Managing bidders and buyers

We give sellers the tools to do business only with people you choose.

Selecting buyer requirements

You can block buyers from bidding on or buying your items based on specific criteria.

Answering buyers' questions

Save time for you and your buyers by using eBay’s auto answers and by creating a Q&A page to answer common buyer questions.

After the listing ends

Cancelling a transaction

In some circumstances, you can cancel a transaction between you and your buyer.

Making a Second Chance Offer

In some cases you can make an offer to a non-winning bidder in an auction-style listing.

Relisting your item

If your item didn’t sell, you can relist it.

Contact us

Have a question? We can help.

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Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.