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eBay seeks to minimise trading risk and create a safe trading environment regardless of geographical distance and differences.
To manage risk:
- Review the seller's feedback prior to bidding on or buying an item.
- If you see anything that makes you uncomfortable, either avoid placing a bid on/buying an item or use an escrow service (if available).
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In addition to the many measures that eBay takes to create a safe trading environment, there are two further services that can help you manage risk.
Escrow services: An escrow service is a neutral, trusted, third party who acts as an intermediary in a transaction in exchange for a fee. The escrow passes payment to the seller and the item(s) to the buyer only if the item(s) and payment meet expectations. Learn more.
Dispute resolution services: If a transaction is not competed according to the agreement in the View Item page, it is critical that you email the seller to understand the basis of disagreement - the problem may be a simple oversight or misunderstanding. You and the seller should attempt to resolve the issue and complete the transaction. However, if this approach is not successful, dispute resolution services are available. For a fee, these services will work to help you resolve the issue. Learn more.
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