eBay Top-rated sellers are PowerSellers who consistently provide the best buying experiences to their customers. Whether you have a large volume of sales or a smaller volume, you can be an eBay Top-rated seller.
eBay Top-rated seller benefits
eBay Top-rated sellers receive the following privileges and benefits:
Visit your Seller Dashboard to check your current average ratings, status, and discount level.
*Note: Only sellers registered in the UK or Ireland with UK Top-rated seller status will receive final value fee discounts for items sold on eBay.co.uk or eBay.ie. UK sellers don't receive discounts for items sold on other sites (except eBay.ie), even if they have Top-rated status in those countries.
Learn more about how the final value fee discounts work.
What are the requirements?
To become an eBay Top-rated seller you need to meet these requirements:
Have an eBay account that's been active for at least 90 days.
Have a positive Feedback rating of at least 98%.
Have at least 100 transactions and £2,000 (or €2,500) in sales during the last 12 months with UK and IE buyers.
Above standard |
eBay Top-rated |
Registered as a business on eBay |
N/A |
Yes |
Yes |
Minimum average DSRs |
N/A |
4.60 |
4.60 |
Item as described |
Max: 1% or 3 |
Max:
1% or 3 |
Max:
0.5% or 2 |
Communication |
Max:
2% or 3 |
Max:
2% or 3 |
Max:
0.5% or 2 |
Dispatch time |
Max:
2% or 3 |
Max:
2% or 3 |
Max:
0.5% or 2 |
Postage & packaging charges |
Max:
2% or 3 |
Max:
2% or 3 |
Max:
0.5% or 2 |
Closed cases without seller resolution |
Max:
0.3% or 2 |
Max:
0.3% or 2 |
Max:
0.3% or 2 |
*If you have 400 or more transactions over the past 3 months, these scores are calculated over the last 3 calendar months. For all other sellers, the scores are calculated over the last 12 calendar months.
**Whether we use the percentage or the count depends on which is more favourable for your account.
For example, John has 5 low DSRs representing 0.2% of his sales, whereas Sally has 2 low DSRs representing 20% of her sales. Both John and Sally meet the requirements for detailed seller ratings.
Qualifying for eBay Top-rated seller status on other eBay sites
If you sell on other eBay sites, you can become an eBay Top-rated seller based on your transactions with buyers in those countries. If you qualify for the US, German, or global programme(s), you'll receive promotion in search and the eBay Top-rated seller badge on those sites.
To become an eBay Top-rated seller on:
Important: Sellers registered in UK or Ireland aren't eligible for Top-rated seller discounts or sales offered by other eBay sites, even if they participate in those programmes.
How do the eBay Top-rated seller final value fee discounts work?
If you're registered in the UK or Ireland and qualify for UK Top-rated seller status, you're eligible for discounts on your final value fees for sales on eBay.co.uk and eBay.ie. However, your sales on other sites - such as eBay.com or eBay.de - won't qualify for a discount, even if you're a Top-rated seller in those countries.
We evaluate our sellers on the 20th of each month, and apply the final value fee discounts on the next invoice.
For example, assuming you're eBay Top-rated on 20 June:
If you're invoiced on the last day of the month, you'll receive a discount on your final value fees for sales from 1 to 30 June.
If you're invoiced on the 15th of the month, you'll receive a discount on your final value fees for sales from 16 June to 15th July.
