PowerSeller benefits What are the requirements?

PowerSeller benefits

PowerSellers enjoy special benefits, including:

• Priority customer support

• Advanced selling education

• Promotional offers

• Opportunities to participate in research

• eBay promotional merchandise

As a PowerSeller, you also have the opportunity to qualify for eBay Top-rated seller status, which recognises sellers who have a proven track record of excellent customer service and sales.

What are the requirements?

To qualify for the PowerSeller programme, sellers need to consistently sell a significant volume of items, provide a high level of service to their buyers, maintain a positive Feedback score, and meet the requirements for detailed seller ratings and eBay Buyer Protection and PayPal Buyer Protection case standards. Membership in the program is free.

You don't need to apply for the PowerSeller program. If you qualify, you'll automatically be included. Just check your Seller Dashboard to see if you've achieved PowerSeller status. PowerSeller levels include Bronze, Silver, Gold, Platinum, and Titanium depending on the number of items you've sold or the dollar amount of your sales.

If you're not a PowerSeller yet, you can always work your way up by meeting these requirements:

• Be registered with eBay for at least 90 days

• Must be registered as business seller on eBay.co.uk or eBay.ie

• Have an account in good financial standing

• Maintain a positive Feedback of 98% or higher over the past 12 months

• Follow all eBay policies

• Have a minimum of sales volume of £2000 per 12 months (based on sales to UK and IE buyers)

• Receive at least a 4.60 average from UK and IE buyers across all 4 detailed seller ratings (DSRs)

• For all transactions with UK and IE buyers, have no more than 1% of transactions with low DSRs (1s or 2s) on item as described, and a maximum of 2% of low DSRs on communication, dispatch time, and P&P cost

• For all transactions with UK and IE buyers, have no more than 1.00% of transactions result in opened eBay Buyer Protection and PayPal Buyer Protection cases, and no more than 0.3% of transactions result in closed cases without seller resolution

If your account falls below these requirements, you may lose your PowerSeller status.