Managing your donations
You can view your donation activity on the eBay for Charity page in My eBay.
Click the Account tab and then Donation Account to:
Check the status of your donations
View your list of favourite charities
Select your payment method
Download your donation history
Manage your donations now
My summary
The My Summary page provides a snapshot of all your eBay for Charity activities:
 | View the latest announcements about eBay for Charity |
| Look at the total combined value of your eBay for Charity donations, plus a breakdown of your listings, transaction count and donation value for the current year and month |
| If you are a direct seller for charities, you'll see a list of your charities added to your eBay ID. If your charity's name is missing, check your MissionFish charity account settings |
eBay for Charity - Donations due
The Donations Due page allows you to make your donations from the eBay for Charity items sold. MissionFish automatically collects your donation via your donation payment method on the donation due date (which is the 4th Monday after the listing ends).
You can donate earlier by clicking the Pay donation due link. You'll be asked to:
Consider waiving your right to request a refund. Doing so will allow your donation to reach your charity more quickly, by as much as a month
Select your payment method
Learn more about making your donation payment
If your donation is marked as overdue, it indicates a problem with your payment method (e.g. expired credit card) and requires immediate attention. You won't be able to create another eBay for Charity listing until you make a payment for the overdue donations. Learn how MissionFish manages your donations
eBay for Charity - Donation history
On the Donation History page, you can track the status of donations you've made from eBay for Charity items and download the information into a spread sheet.
By default, you'll see a list of all donations made over the past 60 days. Use the search and filter tools to see donations from a specific period of time (e.g. 'calendar year'), donations of a particular amount, or to see donations by status.
Donations appear with the following statuses:
Donation status |
What it means |
Payment in process |
Donation submitted by the donor but not yet received by MissionFish (for payments by direct debit, cheque and electronic funds transfer) |
Paid |
Donation received by MissionFish |
Refund pending |
Donation refund has been requested |
Refunded |
Full donation was refunded to donor (usually as a result of an unpaid item) |
Partially refunded |
Part of the donation was refunded or waived by MissionFish |
Waived |
Full donation was waived by MissionFish (like a refund, for donations that have not been paid yet) |
Delivered |
Confirmation that MissionFish has sent the donation to the charity |
When you place your cursor over the status column, you'll see the dates when the donation was made and when it was received by the charity.
If you have made a Gift Aid declaration, an amount will appear beside each donation. MissionFish will claim Gift Aid for eligible donations and forward it to your charity in full.
Important: Every eBay for Charity donation has an official donation date. This date the date your donation was 'legally' made.
eBay for Charity - Donation payment method
When you create eBay for Charity listings, you must choose a payment method for making your donations.
By default, your donation payment method is the same as your automatic payment method for paying eBay fees, but you can change it if you want to. You can only have one donation payment method on file at a time. If you add a new method, the old one will be deleted.
If you're using the same payment method for both your eBay fees and your donations, we'll keep them in sync (i.e. if you update your fee payment method, your donation payment method will be updated automatically). If you're using different payment methods, you'll need to update your donation payment method as needed.
Donating when you buy an item
You can also make donations when you pay for an item on eBay. You can see a list of all the charities you've supported and how much you've given to each one by clicking the Give at checkout donation history link. To donate to the same charity again, click the Save as favourite button and you'll be able to continue to support them whenever you buy or sell on eBay.
On the My Favourite Charities page, you can search all the charities in our database and select the charities you want to see when you pay on eBay. Choose as many as you want - there's no limit.
Gift Aid
You can boost your donations to your charity by 25% by making a Gift Aid declaration, confirming your name and address.
Note: To qualify for Gift Aid, you must pay more in income tax or capital gains tax than charities reclaim on your donations each tax year.
Self-employed (sole traders) and partnerships may declare Gift Aid. In addition, higher rate tax payers may reclaim 25p on their own tax return for every £1 donated to charity. Companies may not declare for Gift Aid. However they can receive tax relief on their own tax return for every £1 donated to charity.
If you need to cancel your Gift Aid declaration for future donations, clear the Gift Aid
tick box and click Submit.
Share contact details
Charities you support will receive your full name, but you can also share your contact information with them so that they can thank you directly.
To share your contact information with charities:Go to the Account tab in My eBay, and click Site preferences.
Click eBay for Charity preferences to expand and see all of your preferences.
Tick the Share my contact details box to share your email and mailing address with the charities you support.
Basket
Basket
Must use Buy It Now and PayPal.
