Item condition policy for returns

	Policy overview Why does eBay have this policy?

If you need to return an item, be sure to follow these guidelines. You can also view the Returns policy within individual listings for details on a seller's returns policy, including how long you have to return an item and who pays for return postage.

Policy overview

You must return an item in the same condition as it was received, not altered in any way, as well as including:

• All original packaging such as boxes, bags and tags

• Accessories such as cables and remote controls

• Certificates, manuals and warranty cards 

• Free gifts or bonus items

• All items included in a bundle