Offering free postage Using flat rate postage costs Using delivery rate tables Specifying where you post to Special domestic regions

All sellers are required to specify a domestic P&P for deliveries within the UK. New listings without a specified domestic P&P will be blocked.

There are limits to P&P charges in certain categories for deliveries within the UK. New listings for which P&P charges exceed these limits will be blocked.

Offering free postage

Offering free postage is a great way to attract more buyers and get a higher placement in search results. Also, if you offer free P&P, and we can confirm a buyer chose this option, you'll automatically receive a 5-star detailed seller rating for P&P charges.

If you're using a listing tool that doesn't have the free P&P tick box, specify your postage cost as '0'.

Note: When you select the free P&P tick box, this sets handling costs to '0' for your buyers when they select free P&P.

In search results pages, the word 'Free' appears next to your listing in the P&P column.

Using flat rate postage costs

When you select 'Flat: same cost to all buyers' in the listing form, you decide the postage and packaging costs and which services to use. This option enables you to enter flat costs for UK and international delivery.

If you are selling more than one item, you can enter a postage and packaging cost for each additional item a buyer purchases. The cost you enter will be shown on your item listing. Your buyers will be charged the cost you specify when they pay for the item.

Note: You'll also be required to specify a dispatch time when you list your item, which is how long it will take you to put the item in the mail once you receive payment. If you don't specify a dispatch time, we select a default dispatch time for you.

Using delivery rate tables

You can use delivery rate tables to set the amount you charge for postage by delivery method and for specified destinations within ‘Special domestic regions’. Special domestic regions in the United Kingdom are: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland. You can choose not to post to one or all of the special domestic regions.  Buyers will see the item you are offering, but will not be able to bid or buy.

There are 3 ways you can specify postage costs in your delivery rate tables:

• By item: With this option, the postage cost to a buyer depends on where you're posting the item and the delivery method you use. For example, you can choose to charge £2.75 for economy delivery to the United Kingdom (excluding special domestic regions), and £3.50 to the Channel Islands. If you choose this option, the postage cost to the buyer won't vary based on the weight of the package.

• By weight: If you choose this option, you can set a fixed base cost for any destination and delivery method, and then add an additional fixed amount per kilogram. For example, for an item posted within the United Kingdom (excluding special domestic regions) by express delivery you can charge £2.50 plus £0.50 per kilogram.

• By surcharge: This option lets you set a fixed base cost and then add a surcharge to it for any destination and delivery method. For example, you can charge £2.75 for standard delivery and then add a £1.00 surcharge for delivery to special domestic regions such as the Channel Islands and a £2.00 surcharge for delivery to Europe.

Once you've set up your delivery rate tables, you can use them any time you list an item. To do so, select the Apply my domestic rate table rates option when listing your item. These options are in the Give buyers P&P details section of the listing form under the Delivery rate tables heading.

Specifying where you post to

You can exclude certain regions or countries from the places you're willing t opost to.

Special domestic regions