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eBay checkout - sending invoices

At any time after your listing ends and before the buyer completes checkout, you can send your buyer an invoice. You can also send your buyer a revised invoice if they have purchased more items from you. 

  1. From the item page or My eBay, click the Send Invoice button.

  2. Select the items you would like to send an invoice for.

  3. Specify details such as P&P, tax, and available payment methods.

  4. Click Send Invoice.

    Note: From the Send Invoice page, you’ll receive the buyer’s default postage information.

Note: If you are having a problem with a transaction, you can request your buyer’s contact information. Sometimes a phone call helps make communication easier.

Revised invoices

You can send a revised invoice to your buyer. The revised invoice may contain items that the buyer has previously checked out, but for which no payment was received. If you send a revised invoice, the buyer will need to check out again to complete the transaction.

To send a revised invoice:

  1. Go to My eBay.

  2. Click the Sold link in the Sell section.

  3. Select Send Invoice from the drop-down menu.

  4. Select the items for which you would like to send an invoice.

  5. Specify details such as P&P, tax, and available payment methods.

  6. Click Send Invoice.

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