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Can Feedback be changed or removed?

Feedback represents your reputation as an eBay member and is given by other members that you've bought from or sold to. We know how important your reputation and your Feedback score are to you. We'll remove Feedback in cases in which the Feedback rules were broken.

If you're concerned about the Feedback you've received or Feedback you've left for another member, you have a few options:

If you want to:

Do this:

Respond to the Feedback you received

Reply to Feedback received

Ask a buyer to change the Feedback they gave you

Submit a Feedback revision request

Follow up to Feedback you left for a member

Leave a follow-up Feedback comment

Change negative Feedback you left for a seller

Ask seller to request a Feedback revision

Ask eBay to remove Feedback due to a Feedback violation

Report the Feedback to us

Contact Customer Support
If you have an additional question about this subject, please email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.
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