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Making a Best Offer

If you see the Make Offer button in the listing below the Buy It Now price, the seller has decided to consider Best Offers from buyers. A seller chooses to receive Best Offers when creating a listing for an item. Best Offer is an option available for Buy It Now items that allows you to make an offer to buy the item at a price that you select. The seller can accept, decline or counteroffer your Best Offer.

Important: If the Make Offer button does not appear, the seller is not interested in receiving offers and you should not try to contact them through other means to negotiate price or terms. This is a breach of eBay’s Offers to Buy or Sell Outside eBay policy.

When to use Best Offer

You should make a Best Offer only when you’re serious about buying the item at your Best Offer price. As with bidding on auction-style listings, your Best Offer is binding. If your offer is accepted by the seller, you are obliged to pay for it.

Best Offers are valid for 48 hours or until the listing closes, whichever comes first.

Best Offer gives you an opportunity to negotiate the Buy It Now price with the seller. There is no minimum Best Offer price, however, you should only make what you consider to be your "best" offer for the item because any seller who receives offers from more than one buyer for an item is likely to accept the highest offer.

Tip: To get an idea of a typical selling price for the item you are considering, you can search for completed listings.

Finding Best Offer listings

To find Best Offer listings:
  1. Enter your keywords in the search box and click the Search button.

  2. Under the Preferences heading on the left side of the page, in the the Bu ying format s section, select the Best Offer check box.

Tip: If a list of categories displays, you can select the category where you think the item is to reduce the number of search results.

Submitting a Best Offer

To submit your Best Offer:
  1. Find a listing that accepts Best Offers.

  2. Click the Make Offer button in the listing.

  3. Enter your Best Offer price.

  4. Click the Add additional terms link to add additional terms to your offer.

    Note: Any message you include as a part of your Best Offer request to the seller is not a private form of communication. The Best Offer message is considered to be a formal term of your proposed agreement and may be reviewed by eBay to ensure that it does not breach eBay policy or represent fraudulent activity.

  5. Review the terms at the bottom of the page.

  6. Click the Review Best Offer > button.

  7. Review the information on the Best Offer: Review and Submit page.

  8. Click the Submit Best Offer button.

Postage Costs

If the seller has specified postage costs for the item or service, it is not negotiable. However, if the seller has requested that the buyer contact the seller about the postage costs, you may offer the seller a price for the item that includes postage. Make sure to explain you are adding the postage costs to the amount you are offering.

Limits to Best Offers

The number of offers you are allowed to make per item is limited based on the category where the item is listed. Buyers on eBay.co.uk are able to make up to 3 Best Offers in all. Buyers in categories 121883 and 10542 are able to make up to 5 Best Offers. Buyers of vehicles are able to make up to 10 Best Offers. This includes the following categories:

  • Cars (9801 and its sub-categories)

  • Classic Cars (29751 and its sub-categories)

  • Other Vehicles (33752 and its sub-categories)

  • Motorcycles & Scooters (422 and its sub-categories)

  • Aircraft (32635)

  • Jet Skis (1295)

  • Narrowboats/ Canalboats (121900)

  • Power Boats (1296)

  • Sailing Boats (1297)

  • Campervans & Motorhomes (14256)

  • Caravans (121905)

  • Agricultural Vehicles (108848)

  • Lorries/ Trucks (108849)

  • Minibuses/ Buses/ Coaches (108850)

  • Taxis (122199)

  • Trailers/ Transporters (9882)

  • Vans/ Pickups (108851)

  • Other Commercial Vehicles (18307)

We encourage buyers to make only their very best offers for an item and to ensure that these are serious, fair market offers. If a seller Best Offer is deemed to be too low, sellers may reject the offer and invite you to submit a new Best Offer with a revised price or make you a counter offer. It’s up to you how you respond – accept the counter offer, make a new Best Offer (up to 3 in total) or ignore it.

Note: Expired offers, declined offers, and retracted offers all count against the "offer limit per item".

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