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Getting help on eBay

There are several ways to get the help you get the best out of eBay.

What it is

How to use it

Where to find it

Online help

Find the information you need.

Click Contact us at the top of the page.

Community Help Boards

Communicate with other members and staff moderators to answer questions and solve problems.

Click Community link at the top of the page, and select Discussion Boards.

Answer Centre

Ask questions, give or receive answers, and share information about eBay in this member-to-member forum.

Click Community at the top of the page, and select Answer Centre.

Email or contact us

Send your question to Customer Support.

Click Contact us at the top of the page.

Technical issues

Find out how to resolve technical issues and error messages.

Click Help at the top of the page, and search for 'Error messages and technical issues'.

Contact Customer Support
If you have an additional question about this subject, please email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.