UK eBay Community

Question regarding selling stamps

Can someone please tell me (please note that I have just created this account as a posting ID, it's not my "real" account) if it is legal to sell stamps on Ebay and also if I would look like a scammer selling fakes. I ask this because of the followin...

create portable link to my ebay shop

How do I create "portable Links" to my ebay shop? to guide new customers to my shop

List empty and i sold item

HI All my lists and everything is empty since i closed business down on ebay, but ive had an email say sold something i thought it was a scam but now ive been paid (every week) but i still have no listing or stock anywhere and im trying find away to ...

HOW TO ADD WORLDWIDE POST TO LISTING

SOMEONE IN NZ IS INTERESTED IN ONE OF MY ITEMS BUT HE HAS A MESSAGE SAYING THE ITEM CANNOT BE POSTED TO HIM....I HAVE CONTACTED EBAY WHO SAY I NEED TO CHANGE SETTINGS TO INCLUDE WORLDWIDE FLAT RATE POST BUT I CANNOT FIND AN OPTION ON THE LISTING FOR ...

What just happened?

I just made an offer on a Pixel phone after a few messages back and forth with the seller. They counter offered and said they would pay the postage with RM 24 tracked (original listing was buyer to pay and it was Evri). I left it for 5 minutes becaus...

Returned items

I opened a case to return 2 pair of knickers but unfortunately I can't add the tracking number on EBay for some reason as every time I put the details in the submit colour doesn't change. I only have till the end of today to add details or the case w...

eBay Marketing Programme

Can anyone shed any light on the recent marketing programme comms https://pages.ebay.co.uk/promote-your-listings/terms/b2c/ it looked to go live 19th March which has co-incided with an obvious sustained drop in sales is there something new that all s...

Problem with sellers account

Ok, so eBay informed me an item I purchased has been removed from sale, due to a problem with the sellers account. I'm guessing ripping off buyers? So, why do I have to contact the seller for a refund? Obviously that ll be ignored, and eBay can see t...

order

how do you phone ebay the contact us etc not showing number just going round and round

Buying from US - taxes and import duties?

I accepted an offer to purchase a posted from the US at $110 plus postage. When going to pay there is a tax of $22 - 20%. I asked the seller about it and he says it's an eBay added tax... so I assume this is VAT..? Does this mean I won't get charged ...

how do I contact ebay by phone

Why am I getting pressured to change from private seller to buisness

I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...

Vinted have updated their T & C's with regard to HMRC

Sent under cover of an email 22nd April: "2.8.3.To report your earnings and taxpayer informationIf you reach a certain amount of sales or earnings, we are obliged to collect and report your earnings and taxpayer information to HM Revenue & Customs (H...

Weekly Chat with the eBay Community Team- 24.04.24 @2pm

Hi everybody! The Community Chat will open at 2pm and will remain open until 3pm on Wednesday. After that it will be closed for further questions. Of course, we will continue to take care of answering any questions that may still be unanswered—We’ll ...

Shipping labels

I have 4 items awaiting postage today and I'm unable to purchase postage labels ?

Damaged in transit

I sent an item which got damaged in transit. I refunded the buyer, but ebay make it difficult to claim for the item and I purchased the postage through them. How do you get the claim registered with ebay? The automated customer service thing is usele...

Good morning all :)

In case I aint around tomorrow

Resolved! One Word....

'Sausages'. Do carry on.:-)

professional looking listings

I would like to make our listing all the same and more professional-looking, any help would be appreciated .I have used 3d sellers in the past but it isn't cheap.

Item broke

Hi, I've bought a twin air pump electric type I've had this 6 mths and only used it 3 times I've told the seller this and looks like they have just took a look at my message and left it at this only pumped up a motorcycle trye totally rubbish and ver...

Within 30 Days - Laptop Broke and Seller Refusing Return When Ebay Has Accepted

Hiya. I bought a laptop a month ago but it broke a few weeks in of the 30 days, so it was still valid of the 30 Days Guarantee. I opened a case and Ebay confirmed this is valid. Seller is saying it's not valid, though. What's true? Thank you. https:/...

Listing Views not being displayed

My listing is not showing views

Resolved! (New Seller). Buyer offered a price '+ postage' but I only got the price offered, not postage

I'm new to selling on eBay, just the odd private sale.This is two points in one really.I had a heavy item (25 kg or so) for sale for £85 with free postage. A buyer offered £65 and in the ebay dashboard it said the offer was: '£65 + postage'. eBay had...

Resolved! Global Shipping tracking not updating

Hi. I sent an item on April 10th to Germany via the Global Shipping Programme. According to tracking it arrived at Amsterdam Schipol Airport on April 17th, SIX days ago, but that's the last update and now the buyer has put in a claim for a refund due...

Waiting over 10 weeks and counting for eBay to acknowledge my complaint and offer a refund.

KEF Coda 9.2 Floor standing speakers£75.00 Item subtotalSold on: 9 JanYou marked as paid a) I listed the above item for sale in the UK, stating collection only late 2023 b) Some guy from Poland buys the item. c) I contact him and he informs me he mad...

Complaints Department

Hi, can anyone please give me the email contact details for the complaints department as the online 'help' person would not?

Postage options refusing to save

Whenever I edit a listing, my postage options refuse to save.I'm unable to submit new listings because it reports that I have omitted the postage options (when I haven't.)For existing listings that I want to edit, the changes aren't saved and the old...

Getting a bit sick of this over charged postage.

The last few months I've been buying from ebay quite frequenty. On some small items I've bought the postage has been set on the listing at £3.20 (Second Class Small Parcel). When the items arrive they have been sent as a Large Letter for £0.96p. I do...

NEGATIVE FEEDBACK FOR BUYERS

FOR SOME REASON BEST KNOWN TO THEMSELVES EBAY DO NOT ALLOW SELLERS TO LEAVE BUYERS NEGATIVE FEEDBACK YET BUYER CAN LEAVE FOR SELLER. I UNFORTUNATELY HAVE FROM TIME TO TIME HAD NON PAYERS AND OBVIOUSLY THEY DESERVE NEGATIVE FEEDBACK BUT CAN’T LEAVE UN...

Bank account fees please help

Hi. I've just started to sell clothes which I understand it is free, I've sold 2 2nd hand tops and on my account it says no fees which is correct. But my bank account has been charged 0.06p, I know it's not a lot but I don't understand what this char...

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Resolved! One Word....

Resolved! (New Seller). Buyer offered a price '+ postage' but I only got the price offered, not postage

Resolved! Global Shipping tracking not updating

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